5 star rated license with MVDC:
Kate Player - 053478
tel. Kate - 07590 468023
Ingrid - 07973 692062
5 star rated license with MVDC:
Kate Player - 053478
tel. Kate - 07590 468023
Ingrid - 07973 692062
We are Kate & Ingrid, we live in and around the Surrey hills, surrounded by perfect dog walking countryside and enjoy working with dogs of all shapes and sizes. We are dog owners of many years and we are also experienced with small animals such as guinea pigs, rabbits, hamsters and bearded dragons. Your pets are our number one priority, we are also fully insured to give extra peace of mind. We provide Dog Walking and Dog day care and overnight boarding for dogs in Dorking, Brockham, Ranmore, Mickleham, Westcott, Westhumble and Stroud Green.
When you live a busy life, it is hard to consistently provide the attention and care that your pets can demand. There are times when you need to get away but are unable to take your dog with you. Other reasons may prevent you from being able to give your dog the exercise it needs. That's where we step in - we can collect your dog from your home, take it on an invigorating hour long walk, and return back happy and content. Our dog walking service covers Dorking and surrounding areas including Mickleham, Ranmore, Brockham, Westcott, Stroud Green and Westhumble.
We can provide home visits for your small animals including Rabbits, Hamsters, Cats, Guinea Pigs, Gerbils, Corn snakes and Bearded Dragons and even fish! while you are away, so that they can stay in the comfort and familiar surroundings of their own home. We will provide fresh food and water, clean habitats, give cuddles and attention. We will even facilitate extra home security services, such as turning lights on and off, opening closing curtains, sorting mail, putting out bins etc. This is a custom service tailored to each client and their pets needs.
Kate provides a day and overnight dog boarding service from her home in Dorking. Your dog will be treated as part of my family, staying in the family home with our own dogs. This service includes an hour long daily walk and is subject to a trial. I am licensed with Mole Valley District Council and have a 5 star rating.
We cover, Dorking, Brockham, Betchworth, Stroud Green, Holmwood, Westcott, Mickleham, Westhumble, Ranmore.
Small animals such as cats, rabbits, guinea pigs, hamsters, gerbils, bearded dragons, corn snakes and fish. Puppy visits and geriatric dog visits included in this package. Medication and vet appointments available on request.
All dogs must be fully up to date with vaccinations against canine parvovirus, distemper, hepatitis and leptospirosis and preferably kennel cough, and have regular flea and worm treatments. We regret we are unable to provide any boarding services for dogs where proof of the above cannot be demonstrated.
This service is for a limited number of dogs. We require a trial overnight stay with us to check on your dogs suitability for home boarding, charged at normal rates. We do not accept puppies under 1 year of age for this service.
This is a limited service and subject to availability. Please note we are currently at capacity for weekday care and are therefore not taking on any new clients at this time. Dogs can either be dropped at our premises between 8 and 9 am and collected before 6pm or we offer a collection and drop off service where we collect dogs between 9 and 10 am and drop home between 3 and 4 pm. Within these times we guarantee a minimum of 6 hours day care and a one hour walk.
Please note we do charge a premium for bank holidays.
Double rate for Xmas Day, Boxing Day and New Years Day.
Time and a half for all other bank holidays and Easter Sunday.
Prior to all first bookings, we would like to schedule a free consultation to discuss your pets information and requirements.
“My dog Eliza loves staying here. Home from home and totally spoilt Eliza never wants to leave when I go to pick her up. Thank you guys for looking after her as if she was your own dog.” - Sarah Anglim
“Ingrid and Kate have been walking my dog Merlin every week for nearly a year now. I think they are absolutely brilliant, and Merlin agrees. As does Munro, my partner’s dog. The dogs love them, and enjoy every walk. Both Kate and Ingrid clearly care for the dogs, give a debrief after the walk, and do everything they can do to fit our wishes.” - John Hammond
“We first came across Ingrid and Kate when personal circumstances and a couple of unweildy crutches mean't we needed a little help looking after our 2 yr old Irish Setter! Having never needed pet care services in the past we were a little unsure what to expect and of course that we were trusting someone we'd never met before with the little furry grenade that had so quickly become the centre of our universe. We needed'nt have had any concerns and within the course of a couple of days, which included an initial visit to meet and great and her first walk with the group, it was clear that she was in the best possible hands and was really enjoying adventure and high times with her other, new, four-legged friends. We've since explored a whole range of services DPC provide; walks, day care, home visits and evening drop-ins! We've been so lucky to find Ingrid and Kate. The Bean clearly loves them and we absolutely love what they do and now can't imagine what it was like before they came along. Even more so lately as within a very short space of time the Bean was laid very low following some hefty surgery for such a young thing. With tyical gusto she's bounced back but what has been absolutely amazing has been the way that Ingrid and Kate have been so accommodating and in particualr helping us with the Bean's recovery whilst she been convalescing. We could'nt recommend Ingrid and Kate highly enough. Both for us as owners but particualrly for the Bean they provide just the most amazing service, a home from home on day visits and as a bonus are both wonderful, wonderful people too (also not forgetting Reuben who's doing a cracking job reinforcing the Bean's paw work!). Keep it up guys, awesome job. Steve, Nicky and of course the Bean. ” - Stephen Livens
We are committed to protecting your privacy. By using this website you are giving us permission to collect information for the purpose of providing our services. We will only use the information that we collect about you (in accordance with the data protection act 1998)
How do we do collect information from you?
We obtain information about you when you use the Dorking pet care website, for example when you contact us about our services. Also, should you book a consultation, we would request you to fill in the terms and conditions form, which will require you to give more information. Or finally should you wish to book via phone call/text message we will obtain your information that way.
What type of information is collected from you?
The personal information we collect might include any information that you provide by filling in forms on our site. This includes providing information at the time of registering to use our site, posting material, requesting further services or subscribing to any service offered by us on the site. We might also request further information if you should report a problem with the site, we may keep a record of any correspondence should you need to contact us. Also, your IP address may be collected.
Information such as
Name
Address
Contact number
Email address
House alarm code /key lock code (should you not be in when we are carrying out our services we provide )
Send you communications which may be of interest to you. These may include information about any business related events that we are involved in .
Who has access to your information?
We will not sell or rent your information to any third parties We will not share your information with third parties for marketing purposes The only time your information will be shared is with your vet for the well-being of your dog or pets or for lawful purposes.
Your choices
You have a choice whether or not you wish to receive information from us. If you do not want to receive direct communications from us then you can select your choices by requesting this in writing. We will not contact you for marketing purposes by phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post. You can change your marketing purposes at any time by contacting us by email to info@dorkingpetcare.co.uk. We only keep your data on file for any future bookings, unless you request us to delete it, which you can at any time. In which case we will only keep a record of any relevant bookkeeping records for up to 6 years as required by HMRC, such as your invoices and receipts. We will only share your data with the vet for the well-being of your pet of lawful purposes
How you can access and update your information
You have the right to ask for a copy of the information we hold about you. Please contact us by email at info@dorkingpetcare.co.uk to request this.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely these include up-to-date antivirus software, also information provided is kept securely either on a password lock computer that only we have access to. Non sensitive details (your email address etc) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. All paper information, such as signed T & C’s are stored in a locked cabinet in our homes.
Profiling
We may analyse your personal information to create a profile of your interest and preferences so that we can contact you with any information that is relevant to you.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our Dorking Pet Care website, so we encourage you to read the privacy statements on the other websites that you visit. We cannot be held responsible for the privacy policies and practices of other sites even if you access them using links from our website.
Review of this policy
We keep this policy under regular review. This policy was last updated in June 2021.
Ingrid Dillon
Katharine Player
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